NBL Securities Limited

In the course of using this website or any of the websites under the ‘NBL Securities Limited’ (hereinafter “NBLSL”) domain or availing the products and services vide the online application forms and questionnaires, online consents and such other details required from time to time on any of NBLSL’s (and/or its affiliates) web platforms or mobile applications, NBLSL and/or its affiliates may become privy to some of Your identity information, including which may or may not be of confidential nature. NBLSL is strongly committed to protecting the privacy of its users/clients and has taken all necessary and reasonable measures to protect the confidentiality of any customer information.

For the purpose of these Privacy Policy, wherever the context so mentions “Covered Persons”, "Client", "You" or "Your”, it shall mean any natural or legal person who has visited this website/platform and/or has agreed to or has enquired to open an account and/or initiated the process of opening an account with NBLSL (also defined as “Covered Persons”).

NBLSL allows any person to use/visit/browse the website without registering on the website. The term "We", "Us", "Our" and "Team NBLSL" shall mean NBL Securities Limited. NBL Securities Limited (hereinafter shall be referred together as ‘NBLSL’). NBL Securities Limited is a TREC holder of Dhaka Stock Exchange (DSE) and Chittagong Stock Exchange (CSE), registered with Securities & Exchange Commission of Bangladesh ("BSEC") and having Registration No. 3.1/DSE-203/2011/457 (Stock Broker), 3.1/DSE 203/2011/458 (Stock Dealer), 3.2/CSE-013/2011/280 (Stock Broker) and 3.2/CSE 013/2011/281 (Stock Dealer). This website is owned, operated and maintained by NBLSL, a Company incorporated under the Companies Act, 1994 having incorporation number: C- 82154/10 and having its Registered Office at Eunoos Trade Centre, (19th Floor), 52 - 53 Dilkusha C/A, Dhaka - 1000. Access to Your NBL account and the usage of Your account is subject to Your compliance with all the terms and conditions set forth herein, read along with all documents, including but not limited to; applications forms and undertakings, signed by you during account opening, and any terms/consents/policies included on NBLSL’s website/domain, i.e.https://nblsl.com/ ,including its “Terms and Conditions”, and “Customer Agreement ”.

Scope of this Policy

Any natural or legal person who has visited the NBLSL website/platform and/or the mobile application, and/or who may or may not have further agreed to initiate the process of opening an account with NBLSL shall come under the purview of the scope of this Privacy Policy. NBLSL shall at all times follow all such rules prescribed under the Digital Security Act 2018, Information and Communication Technology Act 2006, and rules & procedural guidelines set by the Securities Exchange Board of Bangladesh (“BSEC”) and/or any of its regulated entities/intermediaries that NBLSL is a member of.

Collection and use of your identity information

NBLSL may or may not collect your Identity information to provide services on its web-based platform or mobile application. While opening a trading and demat account with NBLSL, you may be asked for certain Identity Information (as defined under the Digital Security Act 2018).

NBLSL, may or may not, request for Identity information from You at the time of account opening, which would include but not be limited to, (i) setting a password; (ii) financial information such as Bank account or credit card or debit card or other payment instrument details; (iii) information such as name, contact number, gender, date of birth, residence and employment addresses, father’s/mother’s and spouses names, bank account details, scans/copies of document proofs of address & identity such as Photograph, passport (mandatory for NRB), NID (voluntarily) etc. (iv) uploading signature proof/photo etc. All such information would be for the purpose of identity verification and background checking for account opening, personalising services offered to you, keeping you updated of our products and services relevant to you, information pertaining to our services you’ve subscribed to, and for any legal and regulatory / audit purposes.

Under rule 5(2) (e) of Securities & Exchange Rules 2020 read with section 9 of the ICT Act 2006, NBLSL is obliged to maintain all the Electronic Records collected of the its users.

We would save such information as required by the law, and as directed by the regulators along with such intermediaries regulated by them, for the purpose of offering You our services, and for such further regulatory, audit, and business purposes. We collect Identity Information from you only when you voluntarily use the services provided by NBLSL, and/or enquire to begin an association with NBLSL and/or complete the process of opening an account with NBLSL.

With regard to security, we respect all information provided to us, and take all reasonable steps towards protection of the same. We have implemented technology and policies, with the objective of protecting your privacy from unauthorized access and improper use, and periodically review the same. We maintain procedural safeguards to protect the confidentiality and security of personally identifiable information transmitted to us.

NID user consent policy

Voluntary Act

The act of providing your NID is voluntary in nature, which will only be required for completing your account opening procedure online and for digitally signing the NBLSL account opening form.

NBLSL only receives information limited to the above points for the purposes of completing KYC of clients online.

Collection and use of your non-identity information

NBLSL may from time to time collect information, i.e. Non-identity information which cannot be used to identify you personally, while You are using the website or mobile application. NBLSL may from time to time collect information such as Non-identity information such as IP (internet protocol) addresses, browser types, the name of your ISP (internet service provider), information about a third-party link/URL from where You arrive to our website/mobile application, which pages/URLs do You click on the NBLSL website / mobile application, and the amount of time spent on each.

NBLSL uses Google Analytics, a web analytics service provided by Google, Inc. Google Analytics uses first-party cookies to report on user interactions with our web-based services. These cookies store non-personally identifiable information.

Usage of Cookies

NBLSL may from time to time use cookies. Cookies are small data files that a website stores on Your computer. NBLSL may use persistent cookies which are permanently placed on your computer to store non-personal (Browser, ISP, OS, Clickstream information etc) and profiling information (age, gender, income etc). While cookies have unique identification nos, identity information (name, a/c no, contact nos etc) shall not be stored on the cookies. We will use the information stored in the cookies to improve Your browsing experience on our website, by throwing up relevant content where possible. We will also use the cookies to store visitor preferences to ease visitor navigation on the site.

You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site.

Disclosure and transfer of collected information

NBLSL does not share any of your information with third parties except: (i) with respect to providing the information or services that you have requested earlier, (ii) or with your express permission for sharing such information, or (iii) with intermediaries/applications who require such information as per regulatory requirements and procedure laid down by BSEC/Exchanges.

Under no circumstances will we sell or rent your identity information to anyone, for any reason, at any time. NBLSL has taken best and reasonable steps to ensure prevention of any unauthorised disclosure of your sensitive identity information.

Disclosure for regulatory compliances: NBLSL will share your information with judicial, administrative and regulatory entities to comply with any legal and regulatory requirements.

Disclosures with your prior consent: If, at any time, you choose to utilise the integrated services of third-party service partners through us, we will share your information with these third-party service partners with your prior consent.

Disclosure for provision of services: NBLSL will share your information with third party vendors of NBLSL as necessary for the provision of services. Authorized third party vendors are bound by the same standards of data security practices and procedures as we are under law and contract. They are subject to the same penalties as we are for the unauthorised disclosure of your identity information.


Our hosting services and servers maintain its systems in accordance with industry standards and best practices to reasonably secure the information of its customers, such as using SSL encryption in certain places to prevent eavesdropping, and employing up-to-date software on the server. However, no data transmission over the Internet can be guaranteed to be 100% secure. “Perfect security” does not exist on the Internet, and therefore You use the website and mobile application at your own risk.

NBLSL follows industry best practices, using open and known principles when transferring and storing your data. We believe the biggest threat to the security and privacy of your data is if someone gains access to any of your devices. Remember to keep your password safe and secret to prevent unauthorised access to your NBLSL account. If you think that the security of your NBLSL account has been compromised, change your password and contact us immediately for further assistance.

Correction/Updating or Access to Identity information

In case of any changes with respect to any of your information, especially Identity Information has been changed or in case you would not like to continue the services of NBLSL, then you would be required to either update your Identity information or unsubscribe from any updates /information with respect to notifications on the products/services that you had earlier utilised or enquired upon at NBLSL. In case you would like to modify / delete any details with respect to your Personal / Non-identity information, or to access your information in readable format, you would have to send email to: support@nblsl.com

Children`s Privacy

Our Service does not address anyone under the age of 18 We do not knowingly collect personally identifiable information from anyone under the age of 18. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 18, we will take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and governing law of the land requires consent from a parent, we may require Your parent`s consent before We collect and use that information.

Subject to Change

This Privacy Policy is subject to change and may be updated or revised from time to time, without any prior notification to the User, at the sole discretion of NBLSL. It is the responsibility of the User to periodically review the Privacy Policy to determine whether there have been any revisions or updates. The last updated date of the Policy has been mentioned above for the reference of the User.

If you do not agree with the terms of this Privacy Policy or any changes made to this Policy, please stop using all products and services provided by NBLSL immediately and write to us at email ID stated above.